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RNPA Intensive - Learning Experience

“In a year’s time after taking the RNPA Learning Intensive, my career, my health, my family, my very life has been transformed. I am forever grateful” — Karen DiMarco, RN, iRNPA

“The way of the future of absolute must if you want to make and be the difference in righting the wrongs of healthcare. Kare is a wonderful mentor who has put her soul into this program. Passion, Vision, Perseverance.” — Lana Benton, RN, iRNPA

“The forethought, experience, openness, philosophy and preparation provides all the tools, thought process, and confidence to begin and succeed as an iRNPA.” — Leta Gill, RN, iRNPA

“My experience attending the iRNPA program was a refreshing one, to say the least. This program was packed with life changing information that is not readily taught or available to RN's. This program equipped me with the tools I need to be an iRNPA!  If you are ready for a change after working for many years in the clinical setting, and are driven to help patients and families, this is the program for you!  Karen is a wealth of knowledge that is unmatched in the advocacy process.” — Jamie Long

“Thank you so much for putting together such an incredible RN PA intensive course!  It is truly intensive but so worth it!  I learned a lot and will be using the Medical Time Line and lab spreadsheet with as many clients as i can.  All great information and can’t wait to get my speaking engagements lined up now that I have your fantastic power points!” —  Nan Wetherhorn, Health Care Advisor,

Susan F. McPhail-Taylor MHA, BSN, RN, iRNPA
RN Patient Advocates of Central Florida LLC
331 West Central Avenue, Suite 224
Winter Haven, Florida 33881


(863) 594-7551

About Me

A nurse by your side for “personalized coaching through your healthcare journey.”

Call or Email Susan F. McPhail-Taylor for a free consultation now - 
(863) 594-7551

I want to use my 40 years of nursing experience to help you achieve your healthcare goals and find ‘calm in the storm’ of the healthcare system.

Whether it be preventative care or a new diagnosis, you want the best healthcare available for you and your loved ones. However, the healthcare system has become a complicated maze that is hard for most people to understand.

Personal Statement

I am a Registered Nurse with over 40 years of clinical and management experience in a variety of settings including critical care, oncology, and hospice.

Originally, I graduated from St. Vincent’s Hospital School of Nursing, received her Bachelor’s degree in Nursing from the University of North Florida, a Masters in Healthcare Administration from Central Michigan University, and graduate studies in Counseling at the University of South Florida.

Additionally, I completed a certificate program, as an Independent Registered Nurse Patient Advocate, affiliated with the University of Arizona School of Nursing as well as the Florida Supreme Court State Mediation Training.

I continue to learn more about the new medical paradigm of Functional Medicine, which focuses on identifying the root cause of chronic illness and how to treat it rather than the traditional model to treat the symptoms.



Services Provided

We provide you with a personal 'coach' with many years of medical training and experience. A nurse by your side who will help you in making the best healthcare decisions that align with your personal goals and will improve your healthcare experience.

We provide:
  • in-office/phone coaching
  • home visits/in-person Hospital Assistance
  • in-person support at Appointments, Research and Education sessions. 

We collaborate with physicians and organizations to provide education during every step of the medical treatment process, from diagnosis to therapies and any side effects. We help to improve communication across specialties and facilities, improving treatment time and effectiveness while reducing medical waste and the risk of failed treatments.

You may contact us to help you:

  • Find the best provider/facility
  • Understand your diagnosis and options 
  • Help you or a loved one find long term care or need medical treatment oversight. 

I do not provide any direct nursing care or mental health counseling. Your goals are our goals!
I provide:
  • in-office or phone coaching
  • home visits
  • in-person Hospital Assistance
  • in-person support at Doctor Appointments, Research and Education sessions.

Contact us!

RN Patient Advocates, PLC

3400 West Goret Road
Tucson, AZ 85745
Phone: 520-743-7008
Home / Susan F. McPhail-Taylor

Copyright © 2017 Karen Mercereau, RN Patient Advocates, PLC. All rights reserved.