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RNPA Intensive - Learning Experience

“In a year’s time after taking the RNPA Learning Intensive, my career, my health, my family, my very life has been transformed. I am forever grateful” — Karen DiMarco, RN, iRNPA

“The way of the future of absolute must if you want to make and be the difference in righting the wrongs of healthcare. Kare is a wonderful mentor who has put her soul into this program. Passion, Vision, Perseverance.” — Lana Benton, RN, iRNPA

“The forethought, experience, openness, philosophy and preparation provides all the tools, thought process, and confidence to begin and succeed as an iRNPA.” — Leta Gill, RN, iRNPA

“My experience attending the iRNPA program was a refreshing one, to say the least. This program was packed with life changing information that is not readily taught or available to RN's. This program equipped me with the tools I need to be an iRNPA!  If you are ready for a change after working for many years in the clinical setting, and are driven to help patients and families, this is the program for you!  Karen is a wealth of knowledge that is unmatched in the advocacy process.” — Jamie Long

“Thank you so much for putting together such an incredible RN PA intensive course!  It is truly intensive but so worth it!  I learned a lot and will be using the Medical Time Line and lab spreadsheet with as many clients as i can.  All great information and can’t wait to get my speaking engagements lined up now that I have your fantastic power points!” —  Nan Wetherhorn, Health Care Advisor,

Patricia Durlam, BSN, MAOM, iRNPA
East Valley RN Patient Advocates, LLC
4076 W. Orchid Lane


(602) 616-5651

About Me

 I have been a nurse since 1989 working primarily in the surgical, anesthesia, orthopedic and neurological areas, although I also have experience working with patients with autoimmune and cardiac-related disorders, diabetes, nephrology and cancer.  I have always been a student intent on learning and therefore completed my Master’s Degree in 1998.  I have served in leadership roles in areas of quality improvement and medical staff services at one of the largest hospitals in Phoenix.  For the last 14 years, I had the privilege of serving as the Practice Administrator for a large anesthesiology and pain management group who provide anesthesia services throughout Maricopa County and Arizona.  I have also worked with research, medical billing and insurance companies. 


Personal Statement

My husband and I moved from Idaho to Arizona over 25 years ago.  We have raised three daughters and have eight grandchildren.  The medical experiences of family members helped me determine that I can make a difference as a nurse patient advocate.  My Mission:  To help clients and their caregivers navigate the complex health care environment and become more self-sufficient in managing their healthcare needs.   

I feel that my background and experience will enable me to help clients and their loved ones maximize their healthcare goals.

Services Provided

  • Complete an initial comprehensive assessment of your personal situation.
  • Research and inform you about available treatment options.
  • Speak with health care providers and relatives on your behalf.
  • Attend physician/treatment visits and write down questions you may have and information that is given to you.
  • Educate you regarding options for health care providers, diagnostic tests and procedures, hospitals, dietary considerations and/or treatment choices
  • Provide pre-surgery and post-surgery advice and education.
  • Coordinate and monitor transitional care from a healthcare facility to home.
  • Help reconcile your medications and help you understand their use, drug interactions, and side effect.
  • Review your medical records and diagnostic and laboratory test reports.



Surgery, Anesthesia, Orthopedics, Neurosurgery, Neurology, Multiple Sclerosis, Diabetes Mellitus, Heart and Kidney Diseases


RN Patient Advocates, Sigma Theta Tau International Honor Society for Nursing, The Alliance of Professional Health Advocates, American Holistic Nurses Association, AZ Organization for Nurse Executives, Thoughtful Life Conversations

Contact us!

RN Patient Advocates, PLC

3400 West Goret Road
Tucson, AZ 85745
Phone: 520-743-7008
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Copyright © 2017 Karen Mercereau, RN Patient Advocates, PLC. All rights reserved.